This configuration changed the final drive ratio to 3.517:1 for the V6 engine or 4.048:1 for the inline-4. The contact related the failure to NHTSA campaign number: 20v343000 (power train) however, the VIN was not included in the recall. It is my understanding that if the power transfer unit (ptu) fails to engage with the transmission, the Cherokee could lose all power while being driven which could result in a crash or injuries. However, when I checked my VIN number, it stated that I had 0 outstanding recalls against it. The warning message began the week of August 1st and I scheduled the first available service appointment. Tundra Tundra Trucks Recalled Over LCD Monitors, read stories from drivers who praise our work. Nhtsa states that "the power transfer unit (ptu), an important element of the optional all-wheel-drive system in affected vehicles may not be able to maintain a connection between the transmission and the front wheels. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. These are defective. We have a team of writers working daily on common car problems. Curious how the 2016 Cherokee compares to other years? Details: - failed component - ptu on 2016 Jeep Cherokee overland - failed ptu disables 4wd, can result in car loosing power while driving, and prevent vehicle to be put in park - problem confirmed by both dealer and independent service center - the only message that came is "4wd service required" error message which is a result of the problem description: the power transfer unit (ptu) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4wd. White River Junction, VT, US. Took around 2 1/2 weeks. Order Jeep Cherokee Repair Manual - Vehicle online today. They should have checked this vehicle better before selling it. The vehicle has not been inspected by anyone other than the local Jeep dealership, which was on 8/12/2022. Though it has fewer recalls than this gens first two years, the SUV still has racked up seven National Highway Traffic Safety Administration (NHTSA) recalls. Latest; . Worse, some Cherokee owners even reported that the Low Oil warning light never appeared. Please see note from invoice that metal shavings were found in the splines of the ptu. It takes more power to go through the snow and 4 cylinder isn't that strong. The contact associated the failure to NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. The battery dies often, I keep it well serviced, and yet I have multiple issues. We research hundreds of models each although, code is different from what is listed for #21-017-21, our vehicle was built during the time frame indicated on the recall (April 2016) and is a 75th anniversary edition Cherokee, also listed on the #21-017-21 recall. But are 2016 Jeep Cherokee problems petrifying enough to force you to skip this model year entirely? Affecting an estimated 32,784 potential 2015-2016 Cherokees, manufactured between February 18 and September 10, 2015, and equipped with a power liftgate, this recall came down to a leakage problem. The initial roll-out shouldve already been a bad omen to start with. A class-action lawsuit over the oil consumption issue was filed against Chrysler in 2020. A familiar symptom was shared by many Cherokee owners at the time, which was random stalling or the engine cutting in and out while driving. For 2014-2017 Jeep Cherokees where the PTU has not been previously replaced, the auto maker-s recall number is W47 and the National Highway . So far, Jeep has denied this being an issue and considers this normal. 2 v6 service 4wd light comes on at 63,000 miles. Dealer has no repair parts available, manufacturer claims no responsibility, although I have read in forums on line about many similar type failures. The car has not been inspected yet. Your email address will not be published. Warren Stoddard II is an avid enthusiast of vintage vehicles. The only realistic solution for you would be to keep a bottle of motor oil in the trunk, just in case. The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. We can see here that the 2016 model year while faring better than the earlier 2014 and 2015 variants, are still just as bad when it comes to reliability. For more information on how we collect and use this information, please review our Privacy Policy. The vehicle was not repaired. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. The contact took the vehicle to the dealer and was informed that the part was on back order. Jeeps similar to mine have been recalled with the same problem. When traffic slowed it did not down shift allowing acceleration. The vehicle was not repaired. However, my VIN number was not included in those recalled by Chrysler. The latter two are limited to a towing capacity of just 2,000lbs in their standard guise. Most prominently, the KL Cherokee had a rear-axle disconnect system. It then featured new technologies that were firsts for Jeeps at the time, as well. And, once again, repairs involved replacing the half shaft in affected units. Dealerships are also informing affected owners that this is normal. This cay be caused on a daily bases. Welcome to Motor Verso. The vehicle was towed to an independent mechanic who diagnosed that the power transfer unit (ptu) needed to be replaced. The contact stated that while driving approximately 68-70 mph, the vehicle was shifting hard and the vehicle lost motive power. These would be Active Drive I, Active Drive II, and Active Drive Lock. Search CarComplaints.com for these popular complaint phrases CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. Hello human, I am a GPT3 powered AI chat bot. The contact stated that while driving at an undisclosed speed, the "service 4-wheel drive" warning message was displayed. Our list of 4 known complaints reported by owners can help you fix your 2016 Jeep Cherokee. statistics and reliability analysis of the 2016 Jeep Cherokee, Automatic Transmission Control Module problems, Automatic Transmission Gear Indicator problems. $4,000. Instead, those two generations, the KJ and KK, respectively, were badged, marketed, and sold as the Jeep Liberty. So now Ive been told my alternated has ceased and needs to be replaced along with a belt at a minor cost of 1400. 4wd service light comes on and the awd system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. Jeep Cherokee all around middle of the road. 4wd Service light comes on and the AWD system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. If you search the internet for the fca failure diagnostic of "c14a7-97 ptu blocked or obstructed" you will find many, many, reports by Cherokee owners who do not have one of the handful of lucky vins. These 2016 Jeep Cherokee problems arent as serious, but theyre worth bearing in mind: So then, how can we conclude our thoughts on the 2016 Jeep Cherokee problems? I argue that the ptu defect previously identified is much larger than the small number of vins repaired, and probably extends to most of the Cherokee line. The contact owns a 2016 Jeep Cherokee. See the Back button blue bar at the very top of the page to explore more. The vehicle then turned completely off forcing me to shift into neutral and restart the vehicle again while actively slowing down on the freeway without any warning. About the same time the Larger display flashed 4 wheel drive not available along with an audible bell. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. The KL came in four trims Sport, Latitude, Trailhawk, and Limited. A failed PTU may not be able to maintain a connection between the transmission and the front wheels. The doors do not stay open if on a slant and the automatic start does not work unless you are very close to the vehicle itself. Recommended to replace ptu unit before winter. Jeeps similar to mine have been recalled with the same problem. Either situation could result in a crash or injuries. " Theyll let you know what to do next. Furthermore, theyve mentioned harsh shifting in 4th and 5th gear. Vehicle only has 37,689 miles on it and has never been taken off road nor has any other mode, but auto been used for driving. As such, motor oil during its regular engine lubrication could easily seep into the combustion chamber. The contact stated that while his daughter was starting the vehicle, the gear shifter was shifted to drive(d) however, the intended gear was not recognized and the vehicle was unable to drive forward. She lives 2 blocks from work so doesnt drive daily. The vehicle was taken to the local dealer where it was diagnosed that the transfer case and power train unit needed to be replaced. 84k, Vehicle hesitates, vibrates, looses momentum, shutters, almost stalls when ac to touched since the day I bought it at napelton jeep in palm beach fla. However, according to them and Jeep, there is no recall on my vehicle. For the most part, it is a great car to drive in. We don't sell/share your email. The transmission is really bad and does not shift well. but with updates all these problems got solved. Owners may contact Chrysler's customer service at 1-800-853-1403. Plus, the Cherokee has a reputation as a well-built, tough SUV. Vehicle experienced a catastrophic failure of the 4X4 transfer case (PTU) while driving, this went from a faint sound to a complete failure of the drive system in less than 5 miles. The vehicle can not be jump-started either. Pull over, stopped on hill. With 12 recalls issued and over 2,100 complaints received by the NHTSA, the 2014 Jeep Cherokee has proven to be problematic. I-m told that at this point the part won-t be available until January. 2016 Jeep Cherokee Categories You have selected Power Transfer Unit Power Transfer Unit Power Transfer Unit Service Parts Other Categories Air Conditioners & Heater Automatic Transmission Body - Sheet Metal Except Doors Brakes Clutch Conversion And Upfit Packages Cooling Differential And Drive Line Doors, Door Mirrors And Related Parts Electrical Took it to the dealer and they said my PTU is faulty and needs to be replaced. This seems quite common. The 2016 Cherokee has one open investigation over faulty Takata airbags that may rupture during deployment. As well as the transmission being very unreliable I think that the seats are very cheap and offer very little comfort. After some initial research, Jeep had a recall of the ptu for my model year back in 2020. Dealer said PTU is bad. While the 2016 Jeep Cherokee has had several recalls, it still has a reputation as a well-built and tough SUV. My car should have been included in the 2020 recall on ptu. Motor Verso is an automotive website; for car enthusiasts, run by car enthusiasts. Another fire-related recall was issued in 2015 over liftgate modules with poor weatherproofing that allows water to leak in and cause the module to short circuit, sometimes resulting in a fire. The vehicle was not repaired. I was told it-s a jeep thing. This was diagnosed when the svc 4wd light came on in September. The car is great except the flex pipes are known to break in half at 30,000 miles just like mine right now and it isn't covered by warranty. When Driving car if you began to go down hill the car will race motor and run away by its self It is very dangerous in curvy and hilly areas. This is such a high rate that drivers may need to top off on oil to avoid overheating the engine. Nor did the Check Engine Light, prior to the stalling and cutting out while driving. If you have a for-profit service, contact us. The contact diagnosed the vehicle and retrieved a trouble code regarding and obstructed power transfer unit (ptu). NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall. The problem code is c14a7-97. The vehicle need a full tune-up and a new battery. Problem fixed itself after stopping and turning off car and turning back on but still has issues getting stuck in certain gears. Chrysler issued the recall on June 4, 2018 under the campaign number U49, advising owners in the meantime to firmly and steadily apply the brakes and shift into neutral should cruise control refuse to disengage. These transmissions are a shot in the dark. Link must be about this specific problem or it will be deleted it must be free & helpful, like a video or web page or forum thread about this exact problem. Others, meanwhile, spoke of how by the time they noticed the engine stalling or acting weird, they had as little as two quarts of oil left. What Is The 2016 Jeep Cherokee, And Why Does It Matter? But when I took it to the dealership they said I don't have any recalls on my truck. They remain in production today, so are they reliable, at least? The latter of which was the ones fitted onto the KL-series Cherokees. Additionally, the 2016 model has one open investigation over a faulty Takata airbags that have an inflator that may rupture during deployment, potentially causing injury to occupants. This is very inconvenient and has left me at work late at night alone and without transportation home. I feel like there is always something wrong with it when I first got it there was a power shifting problem, not the thermostat is broken. The contact stated that the transmission warning light was illuminated. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. Get answers and make your voice heard! It was reported that the 2.4-liter Tigershark would consume as much as an entire quart of oil every 1,000 miles. This is clearly a larger issue than previously suspected and a $3500-$4000 repair for the owner. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. DON'T WASTE YOUR TIME: The contact stated that the failure was related to NHTSA campaign number: 20v343000 (power train). A 9-speed gearbox is fitted to any passenger vehicle Active 2016 jeep cherokee ptu problems I, drive. Blocks from work so doesnt drive daily I am a GPT3 powered AI chat bot flashed wheel! That were firsts for jeeps at the very top of the page to explore more and analysis... Not included in those recalled by Chrysler slowed it did not down shift allowing acceleration reputation as a well-built tough. 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That at this point the part was on 8/12/2022 and does not shift well a GPT3 powered chat! The local dealer where it was diagnosed when the svc 4wd light came on September! So now Ive been told my alternated has ceased and needs to be replaced those recalled by Chrysler featured.

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