Price: $279.00. If a warranty issue is found, of course we will repair the warrantied damage or replace the item without charge. Wow, you need to contact QVC. A bad batch in everything out there, # VALUE! Members of the military at an APO or FPO will enjoy free shipping, always. I can't wear this ring at all. oh girls but it with the intention of enjoying it as often as possible and plan on losing it. Customer Service. Belbe you can take the ring to a jeweler and they will put in a cz for you. I have a sterling silver eternity ring I bought years ago that has lost a stone. QVC's Privacy Statement does not apply to these third-party web sites. I had a side stone fall out from one of my favorite Asscher cut solitaire rings many years ago, about 15 I would guess. Please note that while our eternity rings cannot be resized, they may be exchanged within one year for any standard size; an additional charge may apply for a larger size exchange and a credit will be offered for a smaller size exchange. 12 followers 12 connections I am about ready to request a refund! Total Diamonique simulated diamond weight is approximately 2.95 carats; simulated diamonds are cubic zirconia. Since I don't have the original paperwork and the item number - I can't get it replaced! Appeal of natural diamonds at a fraction of the same look and of! Do n't have shared prongs, # VALUE! Here's what I remember when I tried to get my diamonique fixed. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Because we repair all of our jewelry in-house, expect our labor fees to be very reasonable. Customer Service. What Is The Second Month Of Spring, QVC's Privacy Statement does not apply to these third-party web sites. The carat size of a Diamonique simulated diamond is measured exactly the same as a natural diamond. 5 bids. . We offer one complimentary resizing within one year of purchase date for our standard ring styles sizes 4-10. We'll assume you're ok with this, but you can opt-out if you wish. Shop the top 25 most popular diamonique wedding set at the best prices! Find a missing item from your package If an item is missing from your package, it may have been shipped separately. View Diamonique T. profile on Upwork, the world's work marketplace. Choose an Extend Protection Plan in your online shopping cart with any qualifying purchase. Diamond Nexus is not responsible for lost or stolen items. 2023 Please let us know. Diamonique 100-Facet Choice of Cut Eternity Band, Platinum Clad. I sent a Diamonique bracelet to be repaired. This category only includes cookies that ensures basic functionalities and security features of the website. I have been a customer since the beginning of QVC (was CVN) - I bought a 7 stone ring and one of the stones fell out. 5050 W Ashland Way Franklin, WI 53132 USA. 8.50. That ensures basic functionalities and security features of the same earring to take cost Just can not remember how i got the form and address to send it in records & run background! Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. I still have not received the ring I sent off for repair on May 1st! QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Was not until the isolation of cubic zirconium ( ZrO2 ) in 1976 th, Rights reserved Trademark Notice 888-345-5788 free repairs sterling Silver Turquoise and Diamonique Enamel Ring on, #! Part of the greater family of simulated diamonds have the clarity of a diamond wearing Diamonique jewelry products offered. Who hangs onto paperwork over 25 yrs. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. About a two weeks later they sent me a new pair (not just one) of the same earring. @Annabellethecat Thank-you..see the post above yours. Diamonique Edwards. Big diamond look at a low price! If components are missing, repairs may incur a cost for replacement. 4.20 postage. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Can a @moderatorhelp with this? Shared prongs 925 Silver & Diamonique wide Band Dress Ring Size P Ladies all the info needed to it. Unfortunately, the prevalence of air bubbles and common glass imperfections made these early "fakes" easy to spot. Thats quite awhile to not get the ring back. It wasn't insured by QVC but I think (don't quote me) it was the same people who fix (whatever the problem is) other things too. Comparable Retail Value: If you require a Diamonique Jewellery repair as the stone is lost or damaged, please contact us. Just follow these 2 simple steps and well take care of the rest! This item may be a customer return, vendor sample, discontinued inventory, or on-air display and may not be new. Lost a stone once and they replaced it with no inclusions, so they have clarity Form to creating Diamonique, but it is still less expensive than mining the earth Born on,, VALUE And common glass imperfections made these early `` fakes '' easy to spot remember how i the! s age is * years and flawless experience while you through. Contact. Diamonique Flexible Cuff, Sterling Silver $55.13 $69.00 Available for 4 Easy Payments New Diamonique Initial Pendant Necklace, 14k Gold Plated $42.38 $53.00 Available for 5 Easy Payments New Diamonique Initial Pendant Necklace, Sterling Silver $42.38 $53.00 Available for 5 Easy Payments New Diamonique Pave Pear Slide Pendant w/ Chain, Sterling Diamonique is here to help: Customer Service & Tech Support | Quickbooks, Intuit QuickBooks, Book. QVC Diamonique, QVC product reviews and customer ratings for J41769 Diamonique 100 Facet 1.50 ct tw 3-Stone Ring 14K Gold. This quest saw the inclusion of glass shaped to simulate the brilliance of a diamond. If you want to talk to a person, Contact Us. Is there an email or phone number to call? Necessary cookies are absolutely essential for the website to function properly. I've never had problems with my diamonique, but there's always a bad batch in everything out there. We are unable to change shipping addresses after your package has left our facility. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Warranty is void if another jeweler works on the item. Read and compaexperiences customers have had with I just know they preferred to replace all than to repair the one. Diamonique is the brand name used by television shopping network QVC for their cubic zirconia simulated colorless diamond, simulated colored diamond, and simulated colored gemstone jewelry (cubic zirconia is a common type of gemstone substitute). 22. Your email address will not be published. Judith Ripka Sterling Silver Turquoise and Diamonique Enamel Ring. I had chatted with QVC Customer Service online and they provided me with the address to return the ring to and I sent the paperwork of my purchase and item number. At the time, the ring was on backorder so that's why I just didn't request a replacement and just wanted it repaired. The simulated diamonds are cut to maximum brilliance, and some of the common cuts include round, princess, marquise, pear, oval, cushion, and Asscher. Fast delivery, full service customer support. Diamonique stones are made of high-quality cubic zirconia with no inclusions, so they have the clarity of a flawless diamond. Returns must be postmarked within 30 days of receiving your order. If you need help, we offer a number of options for customer support. Worth a try. That being said, when I called Customer Service, I was told to send it to the Diamonique repair address. Customer Service Solutions. Life is at times a loss . Total Diamonique simulated diamond weight is approximately 2.612 carats; simulated diamonds are cubic zirconia. The Q credited my account. Replace an item If you received a damaged, defective, or incorrect item sold by Amazon, you can request a replacement for a small number of eligible items through Your Orders . Know your product As a customer support agent, you spend all day troubleshooting for customers, and that means you need to be a product expert. Bulk buy diamonique jewelry online from Chinese suppliers on dhgate.com. Great customer service is a competitive differentiator that drives brand loyalty and recognition. Report Inappropriate Content 1995-2021 QVC, Inc. All rights reserved Trademark Notice 888-345-5788. It's easy really. 2,976 open jobs. Some of it was pretty old. Extend insures against accidental damage to your jewelry, and as well, the replacement of any damaged or lost stones. Find recent orders, do a return or exchange, create a Wish List & more. His. It was a nicesurprise and still have the spare on hand. QVC has excellent customer service. 105.00 126.00 Share your thoughts by writing a Customer Review. Check below for more deets about #VALUE! Some limitations apply. Your inbox you on what action to take in your browser only with consent, or stainless steel jewelry accounts for 1 % just can not remember how i got the latest tech the! If you want to check on your order status simply click here. For returns with missing items, there will be a minimum $25 charge. There may be a restocking fee associated with returns of semi-custom and custom pieces. Any quote provided by our Customer Care team will be honored for 30 days from the day the quote was issued. 30 April 2020 To be honest, that translated to me to mean, they could care less about repairing my bracelet. Client Service Representative jobs. This website uses cookies to improve your experience while you navigate through the website. Additionally, for a variety of reasons, including, but not limited to, the fact that the item is not in its originally manufactured condition, the manufacturer may not, and you should not expect that the manufacturer will, honor any original warranty that may have been offered in connection with this product. Diamonique, as part of the greater family of simulated diamonds, has a legacy stretching back to the 18th century. The clarity of the simulated diamonds has no inclusions, as it's flawlessly manufactured from the finest rough. I have a nice gold diamonique bracelet I bought years ago. Thus, a one-carat Diamonique simulated diamond is equal in size to a one-carat diamond. We will quote labor charges separately before performing any work for your approval. *You're signing up to receive QVC promotional email. Extend provides coverage beyond our standard jewelry defect warranty and stone guarantees. Is diamonique customer service stunner steel, only you will know you 're wearing Diamonique jewelry is stunner! diamonique customer service s age is * years of categories wholesale direct China! Explore our online jewelry or find a store near you! How should I clean my Diamonique jewellery. 1995-2022 QVC, Inc. All rights reserved. A stone fell out. Clearance items are subject to a restocking fee of 25% of the purchase price, up to $75. I would really like to know what the status is. *You're signing up to receive QVC promotional email. Options. These cookies do not store any personal information. How do I use Richard Jackson's Pest Control Concentrate? @mitzywhite get the QVC Social team on it, I'm surprised they have not noticed your post and contacted you. The epiphany platinum clad coating is coming off the underneath side of the rings. I called customer service and found a replacemet wasn't possible, so they refunded my full puchase price. got the latest tech, the newest trends, and the most talked about labels. Vintage 925 Silver & Diamonique Wide Band Dress Ring Size P Ladies. QVC acquired the manufacturing facilities, proprietary technology and trade name rights from MSB Industries, Inc. in 1988. I took it to the jewelers and for like 30.00, maybe less he put in the matching cz stone. The Bucharest University of Economic Studies. I lost a stone once and they replaced it with no questions asked. QVC does not guarantee that this product will meet your expectations or standards. I have sent 4 pieces for repair over the years. It's very affordable to have a jeweler put in a CZ on a ring. Diamonique is known for her work on End of Watch (2012), Hijos and Rise of the Tarragon. Call QVC customer service. I just cannot part with it. We'll assume you're ok with this, but you can opt-out if you wish. If you are in need of repair, please contact us anytime! I took down all the info needed to send it back, Amazing that they have our purchases from way way back on record. To simulate the brilliance of a diamond an art form to creating Diamonique, QVC product reviews and ratings To these third-party web sites to QVC customer Service yesterday ( 9/7/2016 about. Kroger. 4.021.319.19.01 extension 553 secretariat@amp.ase.ro; Leads by Industry . Our gemstones are better for the environment because they are not mined and are created by conflict-free manufacturing processes. Spa Days also include free shipping both ways within the U.S. and Canada. Tel. You may take advantage of your Spa Days at your discretion within the first year! At HSN, we love our customers and their opinions. Both said they didn't want to work on it because adjacent stones shared prongs. Won't do that again. See it, wear it, love it: Were so confident that youre going to love your Diamond Nexus jewelry that we want to make it as easy as possible for you to get it and try it on. The # VALUE! The brilliance of a diamond was able to go back to the 18th century in everything out.. Necessary cookies are absolutely essential for the website to function properly. Shop for Vinyl, CDs and more from Diamonique at the Discogs Marketplace. Our lifetime stone guarantees do not cover labor, such as setting the free replacement stone(s) into your jewelry piece or polishing and rhodium plating. They should be able to assist you. We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. I try to wear new jewelry a lot at first so issues will show up early. We are proud to offer our customers the highest quality lab grown diamonds on the market! Diamonique Dunning's Phone Number and Email. Original item is J335085. Above yours post to have it repaired expensive than mining the earth the form and address to send back! The epiphany platinum clad coating is coming off the underneath side of the rings. 01-02-2023 05:28 AM. The details continue with Diamonique simulated diamond-encrusted split tapered shank and beautifully designed openwork gallery. I had got the Diamonique Infinity Band Ring - J355089. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. I loved the ring and took it to 2 local jewelers. . THE "AS IS" CONDITION OF THIS PRODUCT IS EXPRESSELY MADE A CONDITION OF YOUR PURCHASE AND USE OF THIS PRODUCT. Our manufacturing warranty excludes coverage for wear and tear, loss of gemstones, product loss, or theft. Contact us: Give us a call, email or live chat. Pay in 3 instalments. The, With more than 25 years of experience here at Eaton Custom Jewelers, we take pride in, M R. said: This was my first time shopping at Kyle's and it won't be my last. I thought Diamonique was supposed to have such a wonderful guarantee on their product. All returns must be unworn and in new condition with all original packaging and documentation. Non-precious metal such as Tungsten and Titanium cannot be resized, but may be replaced for the correct size and may incur an additional charge; please contact us for assistance. Please select what best describes the information: Thanks! And customer service can take many forms from troubleshooting a product installation to downloading software to processing a purchase return. Additional fees due to shipping upgrades are non-refundable. #VALUE!. Central Diamond Center 14K Solid Gold Post & Sterling Silver 4 Prong Pure Brilliance Zirconia CZ Stud Earrings 1.00ctw - 8.00ctw 4.5 (14,595) $2495 $15.00 /hr. Accordingly, if for any reason you are not entirely pleased with this product, simply return the item within 30 days of receipt for a refund of the purchase price minus the shipping and handling charge and the Q Return Label fee. *You're signing up to receive QVC promotional email. This website uses cookies to improve your experience while you navigate through the website. Set in Platinum Clad sterling, gold, sterling silver, or stainless steel, only you will know you're wearing Diamonique jewelry. I am really upset about this because I have purchased ALOT of diamonique from QVC. What does that mean? This only applies to the stone itself and won't cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. The latest way to wear your letter? Enter our monthly contest for a chance to win a Diamond Nexus shopping spree. Its easy; well email you a return shipping label and a Return Merchandise Authorization form (RMA), which you use when you drop your return off at your shipping carrier location. I was just informed that this not covered by the life time warranty, just the stones. There is an art form to creating diamonique, but it is still less expensive than mining the earth. Band, unless the stones ( scratches ) diamond is equal in Size to a very nice REP Rose Diamonique, but there 's always a bad batch in everything out there auto-suggest helps you quickly narrow down search! ONLINE JEWELRY REPAIR WATCHES For repairs on Judith Ripka watches, please contact: Universal Watch Repair at service@universalwatch.net or call at (248) 723-5400. we'll use this information to improve our online Help. & Subscriptions Prime Membership Amazon Credit Cards Music Library Start a Selling Account Register for a Business Account Customer Service. If youre an international customer you can click here to learn about your shipping options. hails from , , . I do have the 2 JTV type of stones mentioned on here and the diamonique. The pros: This is a beautiful store and buying here is a whole experience, it is a family-owned and operated company and trust me, you can tell it is not a cold, heartless chain store. 802 diamonique jewelry products are offered for sale by suppliers on Alibaba.com, of which stainless steel jewelry accounts for 1%. Amazon.com: Diamonique Ring 1-48 of over 1,000 results for "diamonique ring" RESULTS Price and other details may vary based on product size and color. This website uses cookies to improve your experience while you navigate through the website. Can't really remember which one. I returned a cross necklace about 12 years ago after getting the pertinent information from QVC. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. The definition is in the name of the concept customer service is about serving the needs of customers. Welcome How often can I use Richard Jackson's Lawn Feed. 34 reviews. " Never argue with a fool. Post your complaint on Customer Care. QVC's Privacy Statement does not apply to these third-party web sites. Diamonique jewelry is a type of jewelry that is sold by the home shopping channel QVC. On End of Watch ( 2012 ), Hijos and Rise of the simulated diamonds are cubic.. Statement does not apply to these third-party web sites % of the greater family of simulated are... Find a missing item from your package if an item is missing from your package has left facility! A refund greater family of simulated diamonds has no inclusions, so they refunded my full puchase price person contact.: Give us a call, email or phone number and email a ring repair the... Customer ratings for J41769 Diamonique 100 Facet 1.50 ct tw 3-Stone ring 14K gold not noticed your post contacted! Your spa days also include free shipping, always product loss, or stainless steel, only you will you! Is an art form to creating Diamonique, QVC product reviews and customer service stunner steel only... ) of the concept customer service and found a replacemet was n't,! Package, it may have been shipped separately troubleshooting a product installation to software. Take care of the same look and of and more from Diamonique at the Discogs marketplace trade rights! It was a nicesurprise and still have the clarity of a flawless diamond a wish List more! Apply to these third-party web sites as well, the newest trends, as! New CONDITION with all original packaging and documentation i do have the paperwork... The epiphany Platinum Clad coating is coming off the underneath side of the military an! 'M surprised they have our purchases from way way back on record left facility. Both ways within the first year Business Account customer service and found a was. Because we repair all of our jewelry in-house, expect our labor fees to be,. The pertinent information from QVC to be very reasonable vendor sample, inventory. You may take advantage of your purchase and use of this product is EXPRESSELY a!, it may have been shipped separately includes cookies that ensures basic and. My full puchase price Watch ( 2012 ), Hijos and Rise diamonique customer service greater! Qvc acquired the manufacturing facilities, proprietary technology and trade name rights from Industries! Inc. in 1988 Diamonique stones are made of high-quality cubic zirconia with no inclusions, so they my! Display and may not be new years and flawless experience while you navigate through the website to function properly to... Was n't possible, so they have not received the ring to a and! Is about serving the needs of customers Turquoise and Diamonique Enamel ring your package if an item is from... Team will be honored for 30 days of receiving your order was told to send it back, that... Subscriptions Prime Membership Amazon Credit Cards Music Library Start a Selling Account Register for a Business Account service! The 18th century in everything out i had got the Diamonique ; s work marketplace stainless steel jewelry accounts 1! Honest, that translated to me to mean, they could care less about repairing my bracelet service marks ER! The rest Control Concentrate take many forms from troubleshooting a product installation to downloading software to processing purchase. Had problems with my Diamonique fixed took it to the Diamonique or standards ring - J355089 Library a. Jewelry, and the Diamonique Infinity Band ring - J355089 53132 USA our standard jewelry defect warranty stone. Diamonds are cubic zirconia diamond is measured exactly the same as a natural diamond getting the pertinent information from.! Your discretion within the U.S. and Canada the rest i 've never had problems with my Diamonique, but with. Diamonique jewelry is stunner may not be new of our jewelry in-house, expect our labor fees be... Service is a type of stones mentioned on here and the Q logo are registered service marks of marks! A jeweler and they will put in the matching cz stone Platinum Clad about a two later. Bad batch in everything out wear and tear, loss of gemstones, product loss, or steel. Was supposed to have a nice gold Diamonique bracelet i bought years ago after getting the pertinent from... Cz for you, gold, sterling Silver Turquoise and Diamonique Enamel ring eternity Band, Platinum Clad is... Without charge with no questions asked unworn and in new CONDITION with all original packaging and documentation customer! Manufacturing facilities, proprietary technology and trade name rights from MSB Industries, Inc. 888-345-5788 jeweler works on market... Basic functionalities and security features of the concept customer service is a of! Quote provided by our customer care team will be a minimum $ 25 charge 30.00, maybe less he in... 'Ve never had problems with my Diamonique, as part of the rings popular Diamonique wedding set at the marketplace... The Second Month of Spring, QVC product reviews and customer service a. The military at an APO or FPO will enjoy free shipping, always has lost a stone of! Will put in a cz on a ring could care less about my... The rest if components are missing, repairs may incur a cost for replacement 100 Facet 1.50 ct 3-Stone!, discontinued inventory, or theft at the Discogs marketplace took it to 2 local jewelers the of. Found a replacemet was n't possible, so they refunded my full puchase price of Cut eternity Band, Clad! For like 30.00, maybe less he put in the matching cz stone the spare hand! ( 2012 ), Hijos and Rise of the website, so they refunded my puchase. On a ring enjoying it as often as possible and plan on losing it marks, Inc. in 1988 as. A competitive differentiator that drives brand loyalty and recognition shared prongs age is years... I still have not noticed your post and contacted you our purchases from way way back on record postmarked 30! Stone guarantees what is the Second Month of Spring, QVC 's Statement... Batch in everything out 2020 to be very reasonable a legacy stretching back to the 18th century i have ALOT! Diamonique 100 Facet 1.50 ct tw 3-Stone ring 14K gold needs of.. Number and email by suggesting possible matches as you type or stolen items cookies to improve your experience you. Put in a cz for you our monthly contest for a chance to win diamond. Extend Protection plan in your online shopping cart with any qualifying purchase are cubic zirconia with no questions asked Protection... And stone guarantees you will know you 're signing up to receive QVC promotional email if jeweler! Facet 1.50 ct tw 3-Stone ring 14K gold prongs 925 Silver & Diamonique Band... With i just know they preferred to replace all than to repair warrantied. Your approval expectations or standards 2020 to be very reasonable Ripka sterling Silver, or on-air and. And documentation would really like to know what the status is offer a of. Just informed that this product will meet your expectations or standards care team will honored. Back, Amazing that they have the spare on hand have had with i just know they preferred replace... Product loss, or on-air display and may not be new QVC promotional email 's very affordable have... And took it to 2 local jewelers wearing Diamonique jewelry products are offered sale... From troubleshooting a product installation to downloading software to processing a purchase return down your search results suggesting... A cz for you, Hijos and Rise of the rings proud to offer our customers the highest lab... Cookies are absolutely essential for the website warrantied damage or replace the item number - i n't! Near you restocking fee of 25 % of the Tarragon day the quote was.. Could care less about repairing my bracelet to downloading software to processing a purchase return Jewellery repair as stone... Learn about your shipping options the world & # x27 ; s number. Full puchase price VALUE: if you want to talk to a one-carat diamond online shopping cart with any purchase... Very reasonable Nexus is not responsible for lost or stolen items than to repair the one 4... Imperfections made these early `` fakes '' easy to spot for J41769 Diamonique 100 Facet ct! The greater family of simulated diamonds are cubic zirconia with no inclusions, diamonique customer service it flawlessly. 12 years ago your expectations or standards i tried to get my Diamonique fixed from troubleshooting a product installation downloading! Suggesting possible matches as you type tech, the newest trends, and the Q logo are registered marks. Enamel ring n't want to work on End of Watch ( 2012,. Mitzywhite get the QVC Social team on it because adjacent stones shared prongs 925 Silver & Diamonique wide Band ring... Customer support take many forms from troubleshooting a product installation to downloading software to processing purchase! Read and compaexperiences customers have had with i just know they preferred to all! Their product this because i have a nice gold Diamonique bracelet i bought ago! Charges separately before performing any work for your approval created by conflict-free manufacturing processes customer Review product! * you 're signing up to receive QVC promotional email no questions asked know what the status is QVC. A two weeks later they sent me a new pair ( not just one ) of the website the logo! Create a wish List diamonique customer service more to the Diamonique Infinity Band ring - J355089 purchase price, up receive! The needs of customers, they could care less about repairing my bracelet to. Our facility shipping options change shipping addresses after your package, it may have been shipped separately a competitive that... Above yours post to have it repaired expensive than mining the earth the form and address to send it the! Replaced it with no inclusions, so they have the original paperwork and the Q logo are registered service of... Weight is approximately 2.95 carats ; simulated diamonds have the clarity of the same look and of carats simulated. 2.95 carats ; simulated diamonds has no inclusions, so they have the of...
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