And with full stainless-steel gourmet kitchens, the Metropole is perfect for guests in search of an extended stay hotel. Overall, we are so glad you enjoyed our charming hotel and would love to host you again no matter the occasion. Metropole is the exact opposite. Even though our room had already been cleaned earlier that day and assuming that was your employee, my girlfriend had no way to check to verify who was actually at the door because of the lack of peephole. It is indeed a very cute hotel steps from the beach and the famous Ocean Drive. When we approached the manager the next morning to request a refund, she was less than attentive and said an investigation would have to be performed before that could be decided. Please refer to the list below for Authorized and Unauthorized websites.Thanks for contacting us. The manager Becky and her employee Billy were super accommodating and helpful throughout our stay unlike most of these hotels on South beach. Our front desk is open 24/7 should any of our guests require assistance via phone or in person. See 1,179 traveler reviews, 634 candid photos, and great deals for Metropole South Beach Hotel, ranked #84 of 231 hotels in Miami Beach and rated 4 of 5 at Tripadvisor. With the City of Miami Beach closing all hotels and restaurants under COVID-19 quarantine and preventive measures, it may take us a bit of time as our offices are currently closed. Staff were very friendly and accommodating. We are sorry to hear that your girlfriend was frightened by the minibar attendant. Being located in the heart of South Beach's historic Art Deco District is always a plus for many of our guests, as well as our customer service provided by our team. South Florida has welcoming weather and we recommend keeping doors and windows closed as to not let any insects in. There is always someone on staff and the location is secure. Being located in the heart of South Beach's historic Art Deco District is always a plus for many of our guests, as well as our customer service provided by our team. If there is anything in the accommodation not up to guest's satisfaction, like the phone that did not appear to be working properly, we ask that this is shared with our front desk team immediately so that measures can be taken to improve on the overall experience. Based on the website, the Southbeach Group owns several other hotels in the south beach area: 1-METROPOLE SOUTH BEACH 2-WHITELAW HOTEL 3-CHESTERFIELD HOTEL 4-POSH HOSTEL 5-SHELLEY HOTEL 6-CHELSEA HOTEL 7-SUNBRITE APARTMENTS 8-CATALINA HOTEL 9-LINCOLN ARMS SUITES 10-RIVIERA HOTEL 11-TRADEWINDS APARTMENTS 12-CROYDON HOTEL 13-OCEANSIDE HOTEL 14-WATERSIDE HOTEL 15-SEASIDE HOTEL 16-BEACHSIDE HOTEL,Hello A647RXjuliec, Thank you for writing a review about your stay at the Metropole South Beach. Production friendly rates upon request. Of course, she said no, what else would an employee say who may loose their job for not,properly doing it. South Florida has welcoming weather and we recommend keeping doors and windows closed as to not let any insects in. It is unfortunate because this could be a quaint hotel in a great area. We understand that this must have been a very unpleasant experience. There were no other rooms, so we couldn't move. Especially over New Years. Even though our room had already been cleaned earlier that day and assuming that was your employee, my girlfriend had no way to check to verify who was actually at the door because of the lack of peephole.
Clean rooms and great two bedroom apartment.Hello, Thank you for the perfect star rating!
Upon further inspection, they were all over the place, and this was also troubling because we had no way knowing for sure if they had comprised our luggage. We understand that visitors to our website may have questions about whether and how this website collects and uses information. My girlfriend and I were promised that would not be the case by your staff. Room amazing and not to mention that smelled really good and hallways also smell good. You may request your car as many times as you need to, every day.$1.00 per hour or $20.00 flat rate for overnight parking. The man who came to the door never identified.himself, but I was later informed that it was a hotel employee that was sent to our room to check our mini-bar. Very relaxing and laid back vibe. Refresh under the Kohler rain shower in the bathroom decked out with modern marble and mirrors.One Bedroom Suite with Two Queens at the Metropole South Beach is stylishly appointed and features a fully equipped Italian kitchen and ample living and dining areas complete with pull-out sofa, 42" plasma TV, iPod docking station and stereo. The area's natural beauty can be seen at Ocean Drive and Lummus Park Beach, while Fillmore Miami Beach and Adrienne Arsht Center for the Performing Arts of Miami-Dade County are cultural highlights.
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