Claims made after this date will not be processed, and the ticket or Delegate Pass will automatically be carried over to 2021.Refunds will be completed at the latest by the 20th July 2020 (according to Art. Sónar ha adoptado la pulsera SonarCashless como medio de pago para tus adquisiciones en el festival. If you still haven’t received the mail by May 20th please write to sonar@sonar.es with your ticket booking reference number.Your booking reference is included in the confirmation of purchase email, sent to the account used when buying the Delegate Pass.Please search for ‘Sónar’ or ‘Stubhub’ in your inbox and also check your spam folder. Refunds to local bank account holders will be via e-cheques, and will be made by Friday, 10 May 2019 if all information submitted being correct. The saving for current 2020 ticket and Delegate Passes holders has been calculated according to your ticket type. Full details of the specific benefits open to you if you keep your Delegate Pass are in the email sent to you on 19th May.Benefits will be applied to each separate Delegate Pass within an order. ; Cambia tu entrada por la pulsera SonarCashless en el Check-in. If you haven’t received your refund after this period, please contact Stubhub customer services at.Refunds will be issued to the original card used for payment. Ticket or Delegate Pass holders for Sónar 2020 or Sónar+D will receive an email on May 19th, with detailed information of the benefits we’re offering you if you carry over your ticket to 2021, or, if you prefer, how to claim a refund of its cost. We can only refund orders in full, not individual Delegate Passes within an order.Yes. What should I do. Sónar cannot take responsibility for loss or damage.With a minimum of 5€ and a maximum of 300€.Using only multiples of 5€ (5€, 10€, 15€, 20€...).You can recharge your wristband as many times as necessary at any Cashless point.Requests for refunds of outstanding balance that are recieved outside the solicitation period outluined above will not be attended to.You can check your wristband balance at SonarCashless points and any bar.To avoid fees, you should aim to process the refund inside the festival.You must keep your wristband to make your online refund application.Your SonarCashless wristband is personal and non-transferrable. Ya no puedes pedir la devolución de tu saldo. Ticket or Delegate Pass holders for Sónar 2020 or Sónar+D will receive an email on May 19th, with detailed information of the benefits we’re offering you if you carry over your ticket to 2021, or, if you prefer, how to claim a refund of its cost.As a thank you for your continuing support and trust in Sónar, we’ve created a number of exclusive benefits, calculated according to ticket type and the price you paid. If you still haven’t received the mail by May 20th please write to sonar@sonar.es with your Delegate Pass booking reference number.Your booking reference is included in the confirmation of purchase email, sent to the account used when buying the Delegate Pass.Please search for ‘Sónar+D’ or ‘Stubhub’ in your inbox and also check your spam folder. The 27th edition of Sónar Barcelona, and the 9th Sónar+D congress will now take place on the 17th 18th and 19th of June 2021, in the venues of Fira Montjuïc de Barcelona and Fira Gran Via de L’Hospitalet.After carefully examining all of the alternatives and closely following the official guidelines, this decision has been reached as the only possible way to safeguard the health and wellbeing of all our festivalgoers, artists and teams.Sónar is already working closely with the artists, speakers and participating partners in order to reschedule in 2021 the majority of shows and activities programmed for 2020.All Delegate Passes are valid for the new dates. All Delegate Passes are valid for the new dates. The total cost of the Delegate Passes you purchased will be returned to you.Make sure to check your junk and spam folders.
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