This means you cannot get the file into a user friendly .pdf file format and that means you cannot list your tickets on Craigslist, Stubhub, or any other second hand reseller. Countries. New York — Las Vegas; New York — London; New York — Moscow; New York — Paris ; New York — Cancun; New York — San … Yield to this consumer was negative. The next best way to talk to their customer support team, according to other TicketFly customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Second, if you buy a show in advance and later find you can't make the show you won't be able to sell your extras because they have software that encodes the ticket. Vorteile: Pissed Consumer © 2020 All Wir verwenden Cookies, um bestimmte Funktionen zu ermöglichen und das Angebot zu verbessern. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Rather than identify what went wrong from Customer Service, I got a "customer fetch list" look here, try this, read the FAQ, etc. Audit reports and will call lists always easy to find, names never listed confusingly. Paris; London; New York; Amsterdam; Barcelona; Milan; All cities; Routes. I attempted to use Ticketfly to purchase tickets to an Austin City Limits Moody Theatre event in Austin, Texas. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. UPS will not deliver to a PO Box and this is on the order page when you select your shipping method. I bought 5 tickets to the concert from the company www.ticketfly.com. Sincerely, [redacted], We had sent the tickets to the email address the customer input on the orderIt is the customer's responsibility to enter the correct information and review the purchase before placing an orderWe were not put in a position to assist as the customer did not contact us until days after the event had taken placeIn this case, a refund will not be offered, Complaint: [redacted] I am rejecting this response because: I wasn't able to attend the event. What can we help you with. The price of the package including mailing fee and handling charges is well over $712.75. That it got bought out by Eventbrite and is slowly transitioning all of its accounts onto that platform, which is more mobile-friendly but generally inferior in a lot of ways. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Super easy backend interface. Order numbers [protected] and [protected], order date was 09/30/2016. The checkout was equally troubling. Discover events that match your passions, or create your own with online ticketing tools. Not a big deal, but I always have to contact an admin to get people set up for counts. A week before the show was to occur, the event that was advertised changed dramatically. Get Help: Ticketfly Community I've purchased two tickets via this service to a show and when we arrived at the place we were told that tickets were fake! They will lie to you and scam you out of your money and then refuse to fix it in any way!!! Wednesday: 9:00 AM – 6:00 PM CST I guess I won't be attending the Stevie Winwood concert in September. Monday – Friday: 5AM-9PM PST Ticketfly has been our ticketing platform for 3+ years and we love it. Ticketfly was a complete and utter waste of user time. Write a review Sign in. Share Report. I attempted to use Ticketfly to purchase tickets to an Austin City Limits Moody Theatre event in Austin, Texas. I decide to warn other people about hidden fees, which take the company www.ticketfly.com.
Ticketfly is SUPER user friendly, and a common household name for purchasing tickets. Yield to this consumer was negative. Ticketfly customer service says they aren't responsible for any schedule changes and it's not their fault that they NEVER contacted me to tell me that the show time was not as advertised. In total, TicketFly has 1 phone number. Es wird auch Youtube-Videos, Links zu Künstlern und Bios enthalten. Verwendete die Software für: Mehr als 2 Jahre. We’ve come together as one company with the best technology, team, and services in the live events business. Contact Ticketfly customer service. At Ticketfly LLC, customers will find plenty of tickets for popular events happening in all renowned venues across North America. Or take a look at the JetBlue Phone Number page. This shady company is operating a monopoly. You are just stuck eating the tickets which could be hundreds of dollars flushed down the toilet. I wanted to make a surprise for my boyfriend and decided to order tickets to some concert. You can contact the customer service representative of Ticketfly calling Ticketfly's helpline phone numbers.
Thank you Ticketfly. Helpful (0) Respond. If you look at our FedEx Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Use RevDex to, Increase visibility and credibility of your review by. I would like someone to look into this and maybe even get my 97 dollars back since i still have not recieved my tickets... Hello There- I disagree , I should get a Refund?? I like the fact that it's super easy to use for purchasing tickets and it's pretty cool how they show a lot of other events/concerts going on so you can possibly check out more bands you like that are playing. That it got bought out by Eventbrite and is slowly transitioning all of its accounts onto that platform, which is more mobile-friendly but generally inferior in a lot of ways. Submit. The service fees are annoying. Thanks Sincerely, [redacted], Initial Business Response / [redacted] (1000, 5, 2015/12/08) */ We do not have enough customer information to give specifics on this situation, such as the customer's card/billing information or the show for which they were intending to purchase, however no orders under the customer's name/email address were placed on the dates given, therefore the charges they are referring to were authorization holds and their financial institution should have released the funds one to two business days after the attempted transactions If the customer's payment information was not accepted, in most cases this means the billing address entered during the purchase was not the address their financial institution has on file in their Address Verification SystemIn this instance, we are not able to push through a payment unless their billing address matches the address on file with their financial institution, so we advise customers to contact their bank to inquire about the correct addressAgain, this is only general information, as we do not have enough details in order to look into the specific situation, Initial Business Response / [redacted] (1000, 6, 2015/07/28) */ Since we ship by event date, we do not guarantee a specific date that tickets arrive, however most ticket are shipped well in advance and should arrive no later than days before an eventSince we know that USPS is not perfect, we offer alternate delivery methods at no extra charge for customers whose tickets do not arrive in time, so that they can still attend they show they purchased entry toSince Standard Mail tickets do not include tracking, we do not offer any kind of shipping confirmation with this delivery methodIn many cases, UPS delivery is available for an extra fee, and this delivery method includes tracking and shipping notifications, however the customer did not select this option Since the customer advised us that the tickets were not delivered by USPS, we changed the tickets to Print-at-Home to make sure she could still attendAt no time was the customer given the 'runaround'; rather, we simply asked the customer to allow time for the tickets to arrive, and subsequently offered an alternate delivery method since the mailed tickets had not arrived within days of the event, This particular order is currently valid, however if the customer's bank does flag this as a fraudulent transaction or the customer files a chargeback- tickets may become invalid at the time the communication comes through from the bankThe customer should contact their bank to ensure the charge has gone through for this purchase properlyThank you, Address: PO Box 78026, San Francisco, California, United States, 94107, Sharing is caring!
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