One person stands up and makes three separate statements. Indoor Team Building Activities. The team that keeps the balloons up the longest wins.The point of this game is to relieve stress through light-hearted competition. is another fun game that helps your team bond and get to know each other. You can start the game by giving them an opening statement, such as "A customer calls to speak with a support rep." Then, one of the players continues with a "Yes, and…" statement, where they add on an additional sentence to the story. Make sure they keep it realistic -- while customers are usually thoughtful in thank you letters, they probably won't go overboard with the compliments.When everyone has completed their letters, have them read them aloud for the group to hear. Instead, you can get employees up and active by setting up a scavenger hunt within your office or workspace.During a scavenger hunt, employees are broken up into teams. Assign each pairing a ridiculously difficult customer scenario to act out. Then, have them to do the same with their right hands.
Two of them are facts and the last one is a lie. Allow the reps playing the customers to be as ridiculous as they want, but to a reasonable point. Every customer support rep should be there to support their coworkers, just as much as they're there to support their customers.This is an easy activity you can assign to your team to do on their own time. However, the first person must continue to hold onto the end of the string and simply pass on the ball. To save you some setup time, be creative when selecting items for the list. One-by-one, team members list a "rose" -- a positive work experience that happened to them that week -- a "thorn" -- a negative work experience that happened to them that week -- and a "bud" -- a work experience to which they're looking forward next.The point of this activity is to help your team grow closer and respect that everyone has good days and bad days.
is a game app that has reached high popularity. They might look like icebreakers at a first glance, but don’t … Three Truths and a Lie.
Code of Conduct. The second player continues, and the players keep going back and forth until the time is up (typically one minute or so).The point of this game is to teach your support reps the importance of active listening. This game continues until everyone has been passed the ball of yarn and is holding onto a part of the string.The point of this game is to show your team that everyone is connected. Whoever the yarn-holder sees first gets handed the ball of yarn.
It might sound cheesy, but each member of your customer support team is an integral asset in helping your company run. Instruct each person to reach out with their left hand and grab the left hand of another person in the circle who is not directly beside them. A classic for a reason, this team building exercise requires your team to … However, it's important that your team meet to discuss the final letters.In this activity, you will have each rep consider a positive customer interaction they had that week.
A timer is then set and teams set out to find all of the items on the list. The only materials your reps will have during this activity to help them find a solution is their voices. The presenter can't speak and has to teach the item's new purpose to the team. It can be easy when a customer is speaking to quickly say, "I understand, but … " but this sets you up for failure. Play a quiz.
Let everyone pick a space in the room that represents an answer. And while it typically functions as a game for small parties, it doubles as a great team-building activity.This game is played by having players sit in a circle. While this game will definitely produce some good laughs, it will also teach a good lesson on dealing with difficult customers.In this activity, you will split up your reps into partners. Since these are all meant to be quick we’ll mention the longer activities first on this list. Strategic team building group activities. Materials: Paper and Writing Utensils. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. This teaches employees the value of working together towards a common goal.If you're looking to push employees out of their comfort zone, the game of possibilities is a great way to inspire creative thinking.During this game, the host selects a random item. For example, a scenario may include a customer who complains that their product arrived too early.Give the pairings about ten minutes to prepare a loose script based off their scenario. You'll need about three times as many balloons as people on the team. Different materials can be used.11 Most Expensive DSLR Cameras On The Market,11 Most Expensive Digital Camera Lenses in the World,7 Most Profitable Pet Businesses to Start Today,11 Most Expensive Televisions in the World,11 Quick and Easy Team Building Activities For The Workplace,9 Most Expensive Cities to Live in California,11 Worst States for Doctors to Practice Medicine.We use tracking technologies to enhance your user experience and to provide you service.
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