The one-year limited hardware warranty doesn't seem to cover standard phone service though, as Alienware offers a variety of "gaming services" such as new game setup, game customization and optimization, troubleshooting, and system mechanic, all at a variety of prices. Accuracy & completeness: Four years labor, two years parts extended service plan: $199. My only real complaint is that the menu scrolls back to the top every time you select a new component section, making it possible to lose your place and maybe forget to pick a component. However, the website doesn't have any mention of the company's actual tech support hours. Systems come with a 30-day money back guarantee, subject to a 20% restocking fee, excluding shipping costs, custom work (including paint), and orders over $5,000.
Digital Storm offers a full refund, excluding shipping costs, only in the case of hardware issues and within 30 days of original delivery. Mouse Pads. Custom PC Value. Velocity also offers a lifetime upgrade plan, allowing users to purchase new components for their system at discounted prices. Looking to sell your gaming PC?
Five years labor, three years parts extended service plan: $349. It covers system motherboards (on desktop form factors), CPUs, GPUs, internal hard drives, memory, and optical drives. Like Origin PC, Falcon Northwest is one of the more expensive options on the market, but is known for its unique, custom cases. The Xidax website lists several technicians on staff, so it's presumably they offer in-house tech support. Digital Storm systems come with a three year limited warranty, covering three years of labor and one year parts. Ship it. In other words, you have plenty of tech support options, but they'll cost you. There was a problem. Then, I built two systems for each company: a high-end system—pretty much the best the company offers—and the cheapest pre-built system available. As for the computers themselves, Maingear says it hand-builds every system with a focus on optimal wiring for maximum airflow. Maybe you just don't have time to build a PC of your own, or you have dreams of a custom paint job or complex water cooling you can't do at home. All purchases are covered by a 30-day money back guarantee, not including shipping/handling. The third option is a terrible deal, though, as all leases are for 12 months at a rate of 20% per month. It's not a huge issue, but a bit annoying and can get confusing. (Two years for laptops.) At PC Gamer, we believe strongly in the value of building your own PC. Please Make A Selection.
Xidax's custom build UI is better than most, making it straightforward to compare prices and pick components. The company offers overclocking and other services to boost performance, as well as "extensive" stress testing, though it doesn't say exactly how long the burn-in period is. The warranty employs a combination of virtual on-site, remote diagnostic software, telephone support, and if necessary, on-site repair via a third-party service. Falcon offers lifetime tech support, 9am-6pm Pacific Time, seven days a week. No refund, credit, or exchange is allowed after 45 days. Custom artwork, depending on the complexity, will raise that price even more. Visit our corporate site. All parts are covered during the warranty period, which starts at one year on all systems then costs $99/$199 for two/three years of coverage on most systems (but the price goes up to $199/$399 on super high-end systems). BillMeLater via PayPal, GE Financing (subject to a credit approval), and a no credit check option. Customers are also provided with a convenient binder of system documentation, as well as "ResuceDrive" — a USB stick that can reset your system to a factory fresh state. $69 extends free shipping to a year, while an additional $100 or $200 bumps the parts replacement and shipping up to two and three years, respectively. You can still customize those further, but based on the number of options, I imagine they're more interested in attracting customers looking for a build to suit their needs (gaming, 3D modeling, post-production, etc) rather than someone looking to hand-pick their parts. That plan can be upgraded: Systems are covered by a 30-day money back guarantee (excluding shipping costs and custom engraving), with returns made between 31 and 45 days subject to a 15% restocking fee. The best HDMI cable for PC gaming in 2020, Low-end system warranties: $80 for two years, $150 for three years, $210 for four years of hardware and phone support. Upgraded hardware comes with an additional one-year warranty.
They are then subjected to a rigorous testing process, including a 200-point checklist, 60 cycles of testing system resources, overnight burn-in, and many others.
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